by providing exceptional customer service, respecting the consumer, honoring each other, maintaining high ethical conduct, and being a good community citizen.
Williams & Fudge was founded in 1986 and is a family owned business with the purpose of serving the higher education community. We aid institutions in the recovery of education-related receivables.WHAT WE OFFER
Colorado State University
“Colorado State University has been placing accounts with Williams & Fudge since July 2014, and in just a short amount of time we have experienced great recovery rates on all of our debt types. Furthermore, the projections for the future look just as promising. In addition to the great success that we have had with our collections, it has also been a pleasure to work with and get to know the Williams & Fudge team.”
“The staff at Williams & Fudge is very responsive to inquiries, whether it concerns an individual account or questions about legal matters and best practices. Our staff has also benefitted from educational events hosted by the company, including web-based seminars and the annual Student Loans & Receivables Collection Conference.”
Texas Tech University
“I truly believe that they are an industry leader in all facets. Williams & Fudge is our highest performing agency in regards to percentage of debt collected.”
Had a pleasant experience with W&F. Mark was extremely helpful and cared about my situation. They are a collection agency but it didn't feel like it from my experience.
Even the first person I spoke with, Aaron, gave me information with courtesy and concern. You must have all great employees in the company. I thank you very much indeed and Aaron was certainly amazing.
This is to thank for very efficient, courteous and caring service I received from your company's employee, Karen concerning the debt my son had with the university.
I received excellent customer service by Whitney. She was great, listened to my problem and got me to the person I needed to resolve my issues. I appreciate her for going the extra mile.
Williams & Fudge Continues to Rank Among Large Agencies
For the 13th consecutive year, Williams & Fudge was named Best Call Center to Work For (formerly known as the Best Places to Work in Collections).