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Student Loans
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At Williams & Fudge, Inc., we truly believe that we are an extension of your institution. We understand the importance of preserving the relationship that exists between the student and institution. Our account representatives also understand how important it is to recover those lost dollars so that future students will have an opportunity to receive the benefits of low interest loans.
Williams & Fudge's account representatives receive continuous training for all campus based Federal loan programs. Each representative has direct access to Federal Regulations and the Student Financial Aid Handbook. All account representatives have on-line capabilities to interface with the national billing servicers, as well as direct internet access to the web sites of the Departments of Education and Health & Human Services. It is our opinion that in order to be successful in collection of Federal loan programs; you must have full knowledge of all regulations that govern both the Federal Perkins Student Loan and Health Profession Student Loan Programs.
Our account representatives have received vigorous training in all aspects of the Fair Debt Collection Practice Act and the Fair Credit Reporting Act before they begin collection efforts on your Federal or Private loans. The knowledge gained ensures compliance with Federal and State laws that govern collections. All eligible account representatives have taken the American Collectors Association certification exam to become certified collectors.
We are more than bill collectors. Our account representatives will assist you in managing your loan portfolio by examining and determining the best method for removing accounts from default status. As a client, you have the ability to communicate directly with any account representative via telephone or e-mail.
Please contact us at any time to discuss this service or any other service that may be needed.
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